23 High Street, Eccleshall, Stafford, ST21 6BW

Telephone: 01785 850 226 ( Out of hours: 111 )
Email: crown.surgery@remove-this.nhs.net

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Online Appointments, Prescriptions and more


Patient Access

We use a secure website called Patient Access which provides:

  • Appointments Booking
  • Order Repeat Prescriptions
  • Change of Address or Telephone Number
  • Access parts of your GP medical record

Sign in to Patient Access here.
However you will need to register for Patient Access before you can use it.

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Mobile App

The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

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Getting Help

If you need help using Patient Access visit the support website.

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How to Register for Patient Services

For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code.

You can only apply in person and we require two forms of ID, one photographic (e.g. Passport or Driving Licence) and another with proof of address (e.g. utility bill). Once a patient reaches their 13th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.

Additional Information

All data contained within Patient Access is protected using the highest standard internet security so you can be sure all your personal information is safe and secure.

Please note that the practice does not manage the Patient Access website and therefore cannot provide help with using the site. Help and support is provided by Patient Access see 'Getting Help'.