Repeat Prescriptions (Only):
Confidentiality within the practice
The Crown Surgery is committed to the delivery of a first class confidential service, to all patients registered at the practice. This means ensuring that all patient information is held securely and handled confidentially, regardless of patients age.
PATIENT INFORMATION GUIDE
What information is held?
Your medical record included general information e.g. name, address, date of birth, but also details of your medication, diagnosis, consultations, and tests and treatment carried out.
Who can access the information?
The practice holds details of registered patients medical records, which are available to all health professionals in the course of their work, at the surgery. Other NHS, practice, hospital and social staff may have some access to your health records in order to assist in the delivery of your care. When patients change their GP, their health record is returned to the Primary Care Trust to be forwarded to the new GP. If you receive care from organisations outside the NHS we may need to share certain information to enable us to work together e.g. private health care or social services.
Examples of some organisations who may ask for your Health Records;
The Law strictly controls the management of all personal information.
How do I access my own medical record?
Web access and confidentiality
Crown Surgery, Eccleshall does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via e-mail or an on-line form.
In these latter cases, the personal information you give us is used exclusively by Crown Surgery, Eccleshall for providing you with current and future information about our services.
We do not pass any of your personal information to outside organisations and/or individuals, except with your express consent.
Crown Surgery, Eccleshall only monitors IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so that visitors to our site remain anonymous.
You have a right to know about the personal information that Crown Surgery, Eccleshall holds about you. You also have the right to have your data corrected or deleted. Please direct all your requests and/or queries about our data protection policy to Crown Surgery, Eccleshall at the address below.
The Crown Surgery,
23 High Street,
Telephone: 01785 850226