General Patient Information

Patient Feedback

The Crown Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

Regrettably despite our best efforts there are times when patients are unhappy with their treatment and wish to complain. Further information can be found on our Policies & Service Information page.

Stafford & Surrounds Clinical Commissioning Group

Crown Surgery is one of several practices that make up Stafford and Surrounds Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need.

For details of all primary care services in the area, take a look at the CCG website, www.staffordsurroundsccg.nhs.uk

Summary of GP Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in the GP surgery in the last financial year was £64,340 before tax and national insurance. 

This is for the following who worked in the practice for more than six months:

Full Time GPs: 3, Part Time GPs: 0, Salaried GPs: 2, Locum GPs: 0